Job Details:
Company: Alorica
Roles: Multiple roles (Customer Support / Back Office / Voice & Non-Voice)
Locations: Hyderabad & Bengaluru, India
Experience Required: Freshers / Early-career (0 years) – as indicated for walk-in drive of approx. 160 openings.
About Alorica
Alorica is a global leader in customer-experience and business-process solutions, serving major brands and operating large delivery centres in India. Default+1
Joining Alorica offers an opportunity to begin your career in customer support, back-office operations, voice/non-voice roles with a large team and learning environment.
Role & Key Responsibilities
- Provide customer support, voice or non-voice, as per role (chat/email/back-office)
- Handle queries, document interactions, resolve issues or process tasks as per process guidelines
- Work in a team, maintain service quality metrics, adhere to shift timings and company norms
- Adapt to training and process changes, maintain accuracy and responsiveness
Skills & Qualifications
- Any Graduate (or as specified) — freshers and early-career candidates welcome
- Good communication skills (spoken/written) for voice/non-voice roles
- Willingness to work in Hyderabad or Bengaluru and adhere to shift‐based work if required
- Positive attitude, ability to learn new processes quickly and work in a team environment
Why Join Alorica?
- Walk-in drive with large number of openings (~160) in major Indian tech hubs (Hyderabad & Bengaluru) – good shot for freshers. Frontlines Media
- Exposure to customer-experience operations for global brands, learning opportunities, training provided
- Great baseline role to build your career in BPO / operations, with potential for growth
| Company Name: | Alorica |
| Role: | Multiple Role |
| Experience: | Freshers |
| Location: | Bengaluru |
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