Job Details:
Company: Sutherland Global Services
Role: Voice / Non-Voice Process (Customer Support / Chat Support)
Experience: 0 – 3 years (Freshers eligible)
Location: Hyderabad, Telangana
Job Type: Full-Time | Walk-In Drive
About Sutherland
Sutherland is a global process transformation and customer experience (CX) company, offering digital, analytics, and BPO services worldwide. It operates from major hubs like Hyderabad, Chennai, and Bangalore.
This walk-in drive is an excellent opportunity for fresh graduates and early-career professionals to join Sutherland’s customer support or non-technical process teams.
Key Responsibilities
- Handle customer queries via voice, email, or chat channels
- Maintain accurate documentation and ticket updates
- Troubleshoot customer issues effectively
- Follow process guidelines and service-level targets
- Provide excellent customer experience with empathy and communication
Skills & Qualifications
- Any graduate / undergraduate can apply
- Freshers and experienced candidates (0–3 yrs) welcome
- Excellent English communication (verbal & written)
- Basic computer knowledge, typing & email etiquette
- Ready to work in rotational shifts
Salary & Benefits
- Salary: ₹2.5 LPA – ₹4 LPA (based on experience & role)
- Performance bonuses & incentives
- Training and career development opportunities
- Transport facilities for night shifts (where applicable)
| Company Name: | Sutherland |
| Role: | Non-Voice Process |
| Experience: | Fresher |
| Location: | Hyderabad |
Apply Via Naukri: CLICK HERE TO APPLY
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