Job Details :
Company Name : Genpact
Experience : 0-2Years
Role: Content moderation roles
Location : Hyderabad
Job Description
Genpact is looking for dedicated individuals to join their content moderation team in Hyderabad. As a Content Moderator, your responsibilities will include:
- Review user-generated content (text, images, videos) to ensure it meets community guidelines
- Detect and filter inappropriate, harmful, or spam content
- Classify and tag content accurately based on policies
- Collaborate with quality, escalation, and training teams
- Uphold consistency, fairness, and content integrity
- Adhere to shift schedules (may include night shifts / rotational shifts)
Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications we seek in you
Minimum qualifications
- Any Graduate (except law)
Why join Genpact?
- Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress
| Company Name: | Genpact |
| Role : | Content moderation roles |
| Experience : | 0-2 Years |
| Location: | Hyderabad |
Visit Company Site : https://www.genpact.com
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