Job Details:
Company: 24/7.ai
Role: Non-Voice Process Associate
Experience: 0 – 1 Year
Location: Hyderabad, Telangana
Type: Full-time (Work from Office)
About 24/7.ai
24/7.ai is a leader in customer engagement and AI automation solutions. Their non-voice division handles chat support, email processes, and backend operations for international clients.
Roles & Responsibilities
- Handle customer queries via email or live chat
- Maintain accuracy and clarity in written communication
- Update customer records and reports in systems
- Coordinate with technical teams for escalation resolution
- Meet daily productivity and quality metrics
Eligibility Criteria
- Any Graduate / Diploma (All streams)
- Strong written English skills
- Typing speed: 30 WPM with 90% accuracy
- Willingness to work in night shifts
Walk-in Details
- Dates: October 2025
- Time: 10:00 AM – 3:30 PM
- Venue: 24/7.ai Office, Mindspace, Hitech City, Hyderabad
Carry: Resume, ID proof, Educational docs, 2 photos
Why Join 24/7.ai Non-Voice Process?
- No calling pressure — backend / chat process
- Great environment for freshers to learn corporate communication
- Opportunity for internal job movements & career growth
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